Policies

AroCell is continuously reviewing and adjusting its policies to comply with regulatory and ethical standards. From time to time AroCell may make changes to its policies. The latest version will always be available on this site.

Privacy policy

Your personal integrity is important to us and we want you to feel safe regarding how we handle your personal information. Below you can read about our routines and our privacy policy. If you still have questions about our handling of personal data and data protection, please feel free to contact us.

From what sources do we retrieve your personal information?
We use and store only the personal information you provide to us via the website, email, or phone. We also collect aggregated data about our visitors through third parties. This may be information about your location and the device used for visiting our website.

Who can we share your personal information with?

We may share your personal information with, for example, payment service providers, logistics companies, and web agencies. These are direct suppliers to AroCell and handle personal information on our behalf only in cases where it is necessary to fulfil our commitment. All suppliers who process personal information on our behalf sign a confidentiality agreement with us. Data sent to an independent company’s personal data controller is covered by that specific company’s privacy policy and personal data management.

How long do we save your data?
We only save your personal information for the duration necessary for each purpose. For the exact duration, please see the headings for each purpose.

What are cookies and how do we use them?
Cookies are files sent from our server which are stored in your browser or on your device. We use cookies to enhance the user experience and to collect anonymous visitor statistics. You can control the access of cookies through settings in your browser, but please keep in mind that some services may work less well or stop working if you block or delete cookies.

How do you appeal to the handling of your personal information?
The Swedish supervisory authority of data protection is responsible for monitoring the application of the legislation. If you believe that a company is handling your personal information incorrectly, you may file a complaint with the authority.

In which cases do we collect data and why?

To fulfil the legal obligations of the company: We handle personal information that is necessary for the company’s legal obligations under legal requirements, court rulings, or decisions by authorities (such as the Accounting Act and Product Liability Rules and Product Safety). The information stored is listed in the order form, or in your correspondence with us. The personal data is stored in our customer database and in our accounting system.

To handle registrations to webinars: We handle data provided by you in connection with your registration. The collection of personal data is required to fulfil our commitments to you. The data is stored in our email inbox until the matter has been completed. The information is then entered on the website is exported to our customer database. The data is stored there for 24 months.

To provide relevant information to those who are interested in our products, offers or news: We handle with great care the personal information provided by you for receiving information about our products and services. The information entered on the website is exported to our account at our mail distributor Mailchimp. The data is stored there until you decide to cancel your subscription.

Google Analytics to evaluate and develop our products, services and systems: We process your personal information (your location, settings, platform, operating system, etc.) in order to improve our products, services, and systems. We analyze the data we collect and customize our services to meet your interests to become more user-friendly in our digital channels. We store the information in our Google Analytics account and on our website as statistics for 26 months.

If you have any questions about our privacy policy, please do not hesitate to contact us:

AroCell AB (org nr 556596-6107)
Uppsala Business Park, Virdings allé 32 B
SE-754 50 Uppsala, Sweden.

info@arocell.com

Quality policy

AroCell’s management and employees are committed to providing superior quality products and services that meet applicable regulatory requirements and standards, customer, and other stakeholder requirements in terms of safety, performance, and needs.

This will be achieved by:

  • Establishment of quality objectives.
  • Defining and monitoring of quality goals relating to the performance of our products and working processes.
  • Implementation, maintenance, and continual improvement of an appropriate and effective quality management system which complies with applicable regulatory and customer requirements.
  • Identification, estimation, and mitigation of risks associated with our products.

Regulatory policy

AroCell is developing, producing and selling in vitro diagnostic products which are regulated under the IVD directive of the European Union. AroCell TK 210 ELISA is IVD CE-marked and registered as an in vitro diagnostic medical device at the Swedish Medical Products Agency (MPA) which is the Swedish Competent Authority responsible for market surveillance related to the law on medical devices.

AroCell TK 210 ELISA is sold For Research Only in countries outside EU/EES.

Environmental policy

AroCell is committed to compliance with the environmental laws and regulations in the markets in which we conduct our business. It is our intent to continuously reduce the environmental impact from our business, product development, and production activities with respect to raw materials, transportation, and waste through the entire product life cycle.

AroCell’s management team is actively following up and evaluating progress in our environmental work. The responsibility for our environmental work is on the Board and Management at AroCell.